Customer Relationship Management (CRM) systems have become integral to the modern business landscape, streamlining processes and enhancing customer interactions across various industries. Among the myriad...
In this article, we’ll explore how Teamgate elevated its customer satisfaction rate from 95.1% in 2015 to 97.2% in 2017. The piece dissects the importance of customer satisfaction, various methods, and best practices for measuring it, and effective...